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Accessibility statement

Accessibility statement for SENDIASS Southend

This accessibility statement applies to

This website is run by Southend SENDIASS. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • videos hosted by external organisations do not have transcripts or audio descriptions of relevant content.

Feedback and contact information

If you need information on this website in a different format, or any other assistance, please email or call 01702 215499.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person 

Find out how to contact us.

Technical information about this website’s accessibility

Southend SENDIASS is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Disproportionate burden


Videos from external organisations do not have transcripts or audio descriptions of relevant content. At present we do not have the time or resources to create these.

Rectifying this would require time and resources that we don't currently have available, we believe at present creating transcripts or audio descriptions would be a disproportionate burden within the meaning of the accessibility regulations. We will be reviewing this regularly and updating videos as and when we are able to.

Preparation of this accessibility statement

This statement was prepared on 21 June 2021. It was last reviewed on 23 July 2021.

This website was last tested on 1 July 2021. The test was carried out by Bigfork Limited.

The website is created using defined templates and pre-defined content types. For manual tests we chose a selection of pages that covered all of these variations. Automated tests were applied to the whole website.